Privacy Policy
Dr. Well Cambodia is committed to protecting your personal information and ensuring transparency in how we collect and process customer data.
Customer Privacy Priority
This Privacy Policy outlines how Dr. Well Cambodia collects, uses, and safeguards the information provided when you browse our catalog or place product orders.
1. Information We Collect
When you place an order, send an inquiry, or apply for reseller/B2B partnership, we may collect:
- Full Name and Store/Business Name (if applicable)
- Contact Phone Number and Telegram/WhatsApp username
- Delivery Address and Location details in Cambodia
- Order history and selected product quantities
2. How We Use Your Information
We utilize collected customer details strictly to deliver high-quality service:
- Processing and shipping your product orders efficiently
- Communicating for delivery updates, billing, and confirmations
- Providing direct customer support and answering inquiries
- Notifying you of special promotions or new products (with consent)
3. Security & Data Protection
We strictly guarantee that your personal data will never be sold, rented, or distributed to third parties for marketing purposes. Data access is limited to authorized Dr. Well Cambodia personnel and verified logistics partners fulfilling your delivery.
4. Messaging & External Platforms
Our website enables direct messaging via Telegram, WhatsApp, and Facebook Messenger. Communications conducted via these platforms are subject to their respective privacy terms.
5. Questions & Contact
If you have questions regarding this Privacy Policy or wish to update your information, please contact our support team: